{"id":102,"date":"2026-08-09T10:07:50","date_gmt":"2026-08-09T10:07:50","guid":{"rendered":"https:\/\/sequentialdev.works\/seqnet\/uk-it-support-company-london\/"},"modified":"2026-08-09T10:07:50","modified_gmt":"2026-08-09T10:07:50","slug":"uk-it-support-company-london","status":"publish","type":"page","link":"https:\/\/sequentialdev.works\/seqnet\/uk-it-support-company-london\/","title":{"rendered":"IT Support"},"content":{"rendered":"\t\t
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IT Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Outsourced and managed IT that works as an extension of your team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Award Winning Managed IT Services London and Warrington<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Cloud Computing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Private Cloud Solutions, VMware Private Cloud Solution, Microsoft Private Cloud Solution, Hybrid Cloud Solutions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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End User Computing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Physical Desktop Management, Application Services, Mobile Device Management, Windows 7 & 8 Upgrade and Migration Services, Desktop Virtualisation Services<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Enterprise Networking<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Sharing applications, Speeding up access to information, Enhancing customer service, Reducing operating costs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Installation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Extensive geographical reach, Multi-vendor multi-technology capability, Flexible project management to move with demand, Infrastructure supporting large scale rollouts<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Enterprise Identity and Management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Preventive controls of internal threats, Multi-channel defence , cloud, social access and mobile, Simplification of cloud integrations and identity silos, Monitoring profiles<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Enterprise Security<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Mobility, Improved productivity, Reduced costs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Data Centre<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Load Balancing, Cisco Application Centric Infrastructure (ACI), VMware NSX, Cisco UCS \/ Flexpod<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Unified Comms and Mobility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Microsoft unified communications and mobility solutions, Multi-vendor Voice and Unifi ed Communications, BYOD Solutions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Pre-Sales Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Network Design and Configurations, Project Management, Senior Engineering Consultancy & ITIL based service design<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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IT Support Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Hardware Maintenance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Multi-vendor, multi-technology hardware maintenance cover, Bespoke contracts with guaranteed fix SLAs, UK & Ireland coverage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Software Maintenance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Software Support through Sequential Networks' Flexsupport offering, Microsoft Premier Support for the complete Microsoft stack, Bespoke contracts with guaranteed fi x SLAs, UK & Ireland coverage<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Service Desk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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24\/7 support, 365 days a year, UK based service desk analysts providing a single point of contact for incidents, Unlimited SLAs through our Service Level Management, Secure customer portal so incident calls can be tracked by all<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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FOR EXPERT ADVISE TO HELP SUPPORT YOUR IT ENVIRONMENT.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Managed IT Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Bronze Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Whilst the Bronze service is the tip of the iceberg when it comes to Sequential Managed IT Services, it is our ultimate value pack, covering the crucial services every IT company needs.<\/p>

What does the Bronze Service provide?<\/p>

Break\/Fix Summary Reporting Monitoring and Alerting 24x7x365<\/p>

Benefits of the Bronze Managed Service<\/p>

When it comes to Managed Services, Bronze customers have all the fundamentals covered, benefiting from a proactive monitoring that works around the clock and a Break \/ Fix service that underpins all Managed Services offerings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Silver Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Sequential offers a Silver package of managed services which is the middle strand of the three available; the Silver option provides an enhanced reactive service by working hand in hand with break\/fix.<\/p>

The Silver range is a compilation of the Bronze package with some advantageous additions.<\/p>

Summary Reporting Break \/ Fix 24x7x365 Monitoring and Alerting Inclusive RU Budget \/ Device Reactive Incident<\/p>

Benefits of the Silver Managed Service<\/p>

Silver Managed Services customers benefit from the Sequential Service Delivery team who will provide quarterly summary reports, giving focus to system health and stability. Amongst other service benefits that feature within the Silver service is the Inclusive Budget \/ Device, in this service the changes conducted are carried out on a charge back scheme using "Resource Units".<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Gold Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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By providing comprehensive proactive services across all network environments, Gold service enables IT providers to deliver flexible, resilient IT business solutions to meet their customers' ever-changing demands.<\/p>

Gold incorporates all services from both Bronze and Silver alongside a number of management and reporting services, giving IT providers a clear competitive market advantage.<\/p>

Summary Reporting 24x7x365 Monitoring and Alerting Inclusive RU Budget \/ Device Reactive Incident Full SDA Reporting Ad-hoc Reporting Proactive Incident Problem Management Change Management Administration<\/p>

Benefits of the Gold Managed Services:<\/p>

Gold service users benefit from regular admin reviews and maintenance, as well as routine system reviews by 3rd line engineers in order to proactively isolate and solve any arising issues. Sometimes not all reporting requirements fall into the regular full service delivery report schedule, which is why Gold includes the additional Ad-hoc Reporting service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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SIGN UP FOR A FREE TRIAL OR CONSULTATION AND GET 3 MONTHS FREE*<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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*TERMS AND CONDITIONS APPLY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Let us take IT off your plate<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Talk to a UK based specialist about outsourcing your IT to a team that acts as an extension of your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet in touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"yoast_head":"\nIT Support - Sequential Networks<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sequentialdev.works\/seqnet\/uk-it-support-company-london\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Support - 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